Terms and Conditions

Welcome to Vogue Gift! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of products from our store. By accessing or using our website, you agree to comply with and be bound by the following terms. Please read them carefully.

1. General Information

Vogue Gift operates an online platform that provides various gift items, including gift baskets and gift complements, for all occasions. By using our website, you acknowledge that you have read and agreed to these Terms and Conditions.

2. Products and Services

Vogue Gift offers a wide range of gift items and gift baskets, sourced from trusted suppliers in the gift industry. While we strive to provide accurate descriptions and images of our products, we cannot guarantee that the images and descriptions on the website are exact representations of the actual items due to differences in display settings, color variations, and other factors.

We work with various suppliers, and once an order is placed, it is sent immediately to the corresponding supplier. It is the responsibility of the supplier to ship the product within 48 hours after the order is placed.

3. Ordering and Payment

  • Order Process: To make a purchase, customers must select the desired items, add them to the cart, and proceed to checkout. Upon completing your purchase, an order confirmation email will be sent to you.
  • Payment Methods: We accept payment through various secure methods, including credit/debit cards, PayPal, and other online payment options available on our checkout page.
  • Order Cancellation: Orders may be canceled before shipment. If you wish to cancel your order, please contact us as soon as possible. Once an order has been shipped, cancellation may not be possible.

If your order has already been shipped, the refund will be valid only after the customer has received the items and returned them. Once we receive the returned product, we will process the refund.

4. Pricing and Availability

  • Prices: All prices listed on our website are in GBP (British Pounds) and are subject to change without notice. Prices are final at the time of order confirmation and payment.
  • Availability: While we make every effort to ensure that items are available, there may be occasions when products are out of stock. If this occurs, you will be notified, and alternative products may be suggested, or a refund will be provided.

5. Shipping and Delivery

  • Shipping Methods: We offer various shipping options, which will be displayed during checkout. The cost of shipping will be calculated based on the delivery address and chosen shipping method.
  • Delivery Time: We aim to ship all orders within the processing time indicated on the website. Delivery times may vary depending on your location. Please refer to the shipping information at checkout for an estimated delivery date.
  • Shipping Delays: Vogue Gift is not responsible for delays caused by third-party carriers, customs, or other unforeseen events outside of our control.

6. Returns and Refunds

  • Returns: Due to the nature of our products, all sales are final. However, if you receive a damaged or incorrect item, please contact us immediately, and we will assist you with a return or exchange.
  • Refunds: If your order is eligible for a refund, we will process it within a reasonable time frame after receiving the returned item. Refunds will be issued to the original payment method.
  • Refund Process (If Items Have Already Been Shipped): If your order has already been shipped and you wish to return it, the refund will be valid only after the customer has received the items and returned them to us. Once we receive the returned product, we will process the refund.

7. Customer Accounts

  • Account Creation: Customers may create an account on our website to track orders, manage payment methods, and save preferences. You are responsible for maintaining the confidentiality of your account details, including your password.
  • Account Termination: We reserve the right to terminate or suspend customer accounts for any violation of these Terms and Conditions.

8. Privacy and Data Protection

We are committed to protecting your privacy. Any personal information provided by customers during the ordering process will be stored securely and used only for processing orders, communicating about products, and enhancing the shopping experience. Please refer to our Privacy Policy for more details on how we handle your personal information.

9. Intellectual Property

All content on our website, including but not limited to text, images, logos, graphics, and product descriptions, is the property of Vogue Gift or its licensors and is protected by copyright laws. You may not copy, reproduce, or use any content from our website without express permission from Vogue Gift.

10. Limitation of Liability

Vogue Gift is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the value of the products purchased and the delivery cost.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated version will be effective immediately. We encourage customers to review these Terms and Conditions periodically for any updates.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes related to these terms shall be resolved in the appropriate courts of the United Kingdom.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please feel free to contact us at:

Vogue Gift
Email: info@voguegift.co.uk
Phone: 07783 518882
Website: www.voguegift.co.uk